PersonaFlow (“we,” “our,” or “us”) provides AI-driven chat and CRM services for creators. We respect your privacy and are committed to protecting your information. This Privacy Policy explains what data we collect, how we use it, and your rights.

1. Information We Collect,

We only collect the minimum information necessary to provide our service: Message Metadata: Information about messages (such as timestamps, sender/receiver IDs). Creator Profile Details: Information you provide when creating an account, such as name, display name, or contact details. Payment Records: Details related to paid content (e.g., PPV sales, tips, or transaction history). We do not permanently store full message content. Message content is only logged temporarily to process and deliver responses.

2. How We Use Information,

We use collected information to: Deliver and improve AI-powered chat functionality. Process payments and manage PPV or tip records. Maintain your creator profile and account preferences. Ensure service reliability and security. We do not sell, rent, or share personal data with third parties.

3. Data Retention,

Message content is stored temporarily only for processing and then discarded. Metadata, creator details, and payment records are retained only as long as necessary for the CRM to function and to meet legal or financial record-keeping requirements. You may request deletion of your account and associated data at any time.

4. Account Deletion,

Users can delete their account at any time. This action permanently deletes your profile, metadata, and payment records from our systems.

5. Security,

We use reasonable technical and organizational safeguards to protect your data against unauthorized access, disclosure, or misuse.

6. Third-Party Services,

PersonaFlow does not share data with or rely on third-party processors for chat functionality. Payment transactions may be subject to the policies of your payment provider.

7. Your Rights,

You have the right to: Access the information we store about you. Request correction or deletion of your data. Delete your account at any time through the dashboard.

8. Contact Us,

If you have questions about this Privacy Policy or your data, contact us at: Email: [email protected]